Procedure Text for SMK : How to Answer a Telephone Call Professionally

 

Goal

To answer a telephone call politely, clearly, and professionally in an office.

Tools

• Telephone
• Pen
• Message pad or notebook

Steps

1. Answer the phone as soon as possible, preferably before the third ring.
2. Greet the caller politely.
3. Mention the company or office name and your name.
4. Ask how you can help the caller.
5. Listen carefully to the caller’s message or request.
6. Speak clearly and use polite language.
7. If the caller wants to speak to someone unavailable, explain politely and offer to take a message.
8. Write down important information such as the caller’s name, phone number, and message.
9. Repeat the message to make sure the information is correct.
10. End the conversation politely by thanking the caller.

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Short Example Paragraphs

Answering a telephone call professionally is an important skill in office work. The staff should answer the phone quickly and greet the caller politely. This creates a good first impression of the company.

After greeting the caller, the staff should mention the company name and introduce themselves. Then, they should ask how they can help. During the conversation, the staff must listen carefully and speak clearly.

If the person requested by the caller is not available, the staff should stay polite and offer to take a message. Finally, the staff should close the conversation by thanking the caller. This makes the communication professional and respectful.

Evaluation: Multiple Choice Questions

Choose the best answer!

1. What is the main purpose of the procedure text above?

A. To describe an office room
B. To tell a funny story
C. To explain how to answer a telephone call professionally
D. To report a meeting result

2. What should you do first when the phone rings?

A. Ignore the phone
B. Answer it quickly
C. Put it on the table
D. Ask a friend to answer

3. Which greeting is the most professional?

A. Hello, what do you want?
B. Yes, who is this?
C. Good morning, ABC Office. This is Lina speaking. How may I help you?
D. Speak fast, please.

4. Why should office staff speak clearly on the phone?

A. To make the conversation longer
B. To help the caller understand the message
C. To sound angry
D. To end the conversation quickly

5. What should you do if the caller asks for someone who is not available?

A. Hang up immediately
B. Say nothing
C. Explain politely and offer to take a message
D. Tell the caller to call another office

6. What important information should be written down?

A. The color of the phone
B. The caller’s name, phone number, and message
C. The brand of the telephone
D. The receptionist’s favorite food

7. Why is it important to repeat the caller’s message?

A. To make the caller bored
B. To make sure the information is correct
C. To waste time
D. To change the message

8. Which of the following is an action verb used in the procedure text?

A. Beautiful
B. Quickly
C. Listen
D. Morning

9. What is the final step in answering a professional phone call?

A. Leave the office
B. Thank the caller and end the conversation politely
C. Turn off the phone
D. Call another person

10. Why is professional telephone handling important in an office?

A. Because it builds a good image of the company
B. Because it makes the office quiet
C. Because it reduces the number of chairs
D. Because it changes the office rules

Procedure Text for SMK : How to Operate a Bench Grinder Safely

 

Goal

To operate a bench grinder safely and correctly.

Materials / Equipment

• A bench grinder
• Safety goggles
• Work gloves
• Metal workpiece
• Apron

Steps

1. First, wear your safety goggles, gloves, and apron.
2. Make sure the bench grinder is clean and in good condition.
3. Check that the grinding wheel is properly installed.
4. Adjust the tool rest to a safe position.
5. Turn on the bench grinder carefully.
6. Wait until the grinding wheel rotates at full speed.
7. Hold the metal workpiece firmly with both hands.
8. Then, place the metal slowly against the grinding wheel.
9. Move the workpiece gently from side to side for even grinding.
10. Do not press the metal too hard on the wheel.
11. After finishing, remove the workpiece carefully.
12. Turn off the bench grinder.
13. Finally, clean the work area and store the tools properly.

Conclusion

Operating a bench grinder must be done carefully and safely. By following the correct steps, workers can grind metal effectively and avoid accidents.

Excercises

1. What is the main purpose of the text?
A. To explain how to repair a bench grinder
B. To tell how to operate a bench grinder safely
C. To describe the shape of a bench grinder
D. To compare two grinding machines

2. Which of the following is a safety equipment mentioned in the text?
A. School bag
B. Notebook
C. Safety goggles
D. Ruler

3. What should you do before turning on the bench grinder?
A. Pour water on it
B. Wear safety goggles, gloves, and apron
C. Hit the grinding wheel
D. Remove the tool rest

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4. Why should we wait until the grinding wheel rotates at full speed?

A. To make the machine look better
B. To use the grinder more safely and effectively
C. To cool the metal workpiece
D. To reduce the size of the wheel

5. How should the metal workpiece be held during grinding?
A. Firmly with both hands
B. Loosely with one hand
C. With wet hands
D. Without looking at it

6. What should you do after finishing the grinding process?
A. Leave the machine on
B. Put the workpiece on the wheel
C. Turn off the bench grinder
D. Press the metal harder

7. Why should you not press the metal too hard on the wheel?
A. Because it can be unsafe and may damage the workpiece or machine
B. Because the wheel will stop immediately
C. Because the metal will become softer
D. Because the apron will fall off

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8. A student starts grinding metal immediately after turning on the machine, without waiting for full speed. What is the possible risk?

A. The work becomes automatically perfect
B. The process may become unsafe and less effective
C. The grinder will clean itself
D. The metal will disappear

9. Look at the following steps:

1. Turn on the bench grinder
2. Wear safety equipment
3. Hold the metal workpiece firmly
4. Wait until the wheel rotates at full speed
5. Grind the metal slowly

What is the correct order?
A. 2 – 1 – 4 – 3 – 5
B. 1 – 2 – 3 – 4 – 5
C. 2 – 3 – 1 – 4 – 5
D. 1 – 4 – 2 – 3 – 5

10. After using the bench grinder, a worker leaves the area dirty and the tools scattered. What is the best conclusion?
A. It is acceptable because the work is finished
B. It is good because others can use the tools freely
C. It is unsafe and shows poor workshop discipline
D. It helps save time for the next user

Procedure Text for SMK : How to Operate Digital Balance for Chemical Material

 

Goal

To operate a digital balance for weighing chemical material correctly and safely.

Materials

• A digital balance
• Chemical material
• Weighing paper, container, or beaker
• Spatula

Steps

1. First, place the digital balance on a flat and stable surface.
2. Make sure the balance is clean and ready to use.
3. Turn on the digital balance by pressing the power button.
4. Wait for a few seconds until the screen shows zero.
5. Put the weighing paper or container on the balance.
6. Press the tare button to reset the display to zero.
7. Take the chemical material with a spatula carefully.
8. Then, place the chemical material little by little into the container.
9. Watch the screen and stop when the required mass is reached.
10. After that, remove the container carefully from the balance.
11. Turn off the digital balance after using it.
12. Finally, clean the balance area to keep it safe and accurate.

Conclusion

Operating a digital balance is easy if you follow the steps correctly. You must be careful and accurate when weighing chemical materials to get the correct result and keep the laboratory safe.

1. What is the purpose of the text?
A. To describe a digital balance
B. To explain how to operate a digital balance for chemical material
C. To tell a story about laboratory tools
D. To compare digital and manual balance

2. Where should we place the digital balance?
A. On a flat and stable surface
B. On a wet table
C. On a soft bag
D. On an uneven surface

3. Which button is used to reset the display to zero?
A. Start
B. Power
C. Print
D. Tare

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4. Why do we press the tare button before adding the chemical material?

A. To make the screen brighter
B. To count the weight of the container only
C. To reset the weight of the container to zero
D. To turn off the balance automatically

5. What should we use to take the chemical material carefully?
A. Spoon
B. Spatula
C. Fork
D. Knife

6. What should you do after turning on the digital balance?
A. Put the chemical directly on it
B. Wait until the screen shows zero
C. Press the tare button many times
D. Clean the room first

7. Why should the chemical material be added little by little?
A. To make the process longer
B. To avoid reaching the required mass too quickly
C. To make the material look better
D. To reduce the size of the container

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8. Rina puts a beaker on the balance, but she forgets to press the tare button. Then she adds the chemical material until the display shows 25 grams. What is the most possible result?

A. The chemical material is weighed accurately
B. The weight shown is only the chemical material
C. The measured weight includes the beaker and may be inaccurate
D. The balance will turn off automatically

9. Look at these steps:

1. Add the chemical material slowly
2. Press the tare button
3. Put the container on the balance
4. Turn on the balance
5. Read the weight on the display

Which is the correct order?
A. 4 – 3 – 2 – 1 – 5
B. 3 – 4 – 2 – 1 – 5
C. 4 – 2 – 3 – 1 – 5
D. 2 – 4 – 3 – 5 – 1

10. After using the digital balance, students leave chemical powder on it. What is the best conclusion about this action?
A. It is fine because the balance can clean itself
B. It is dangerous because it can affect safety and measurement accuracy
C. It is good because the powder can be used again
D. It does not matter if the balance is turned off

Procedure Text : How to Manage Your Money

 

Definition

Procedure text is a text that explains how to do or make something step by step.

Social Function

The purpose of this text is to tell the reader how to manage money properly and wisely.

Generic Structure

1. Goal
   To explain how to manage your money.
2. Materials/Tools
   • Notebook or budgeting app
   • Calculator
   • Income record
3. Steps
   The actions to manage money well.

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Example of Procedure Text

How to Manage Your Money

Goal:
To help you manage your money wisely.

Materials:

• A notebook or smartphone
• A calculator
• Your monthly income data

Steps:

1. Write down your income.
   First, calculate how much money you receive every month.
2. List your expenses.
   Next, write all your daily, weekly, and monthly expenses.
3. Separate needs from wants.
   After that, decide which expenses are important and which are not.
4. Make a budget plan.
   Then, divide your money for food, transport, school needs, savings, and entertainment.
5. Save some money regularly.
   Put aside at least a small amount of money every month for savings.
6. Avoid buying unnecessary things.
   Do not spend money on things you do not really need.
7. Check your spending.
   Finally, review your budget and spending regularly to see if you are managing your money well.

Conclusion:
By following these steps, you can manage your money better and avoid wasteful spending.

How to Manage Your Money

Managing money is very important in our daily life. First, write down how much money you get every week or every month. Next, list all your expenses, such as food, transportation, school supplies, and other needs.

Then, separate your needs from your wants so you can spend wisely. After that, make a simple budget plan and try to follow it carefully. Don’t forget to save some of your money regularly for the future.

Finally, check your spending habits to make sure you do not waste money. By managing your money well, you can become more responsible and financially smart.

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Language Features

Procedure text usually uses:

• Simple Present Tense
  Example: Write down your income.
• Imperative Sentences
  Example: List your expenses.
• Sequence Connectors
  Example: First, next, then, after that, finally.

The Simple Present Tense For Grade XI SMK

📘 Simple Present Tense

🌟 Introduction

In this lesson, we will learn about Simple Present Tense.

Simple Present Tense is used to talk about daily activities, habits, and general facts. We use this tense when something happens regularly or is always true.

Before learning the formula, let’s read a short text about students’ habits at school.

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📖 Reading Text

Students of SMK Muhammadiyah 2 Gresik

The students of SMK Muhammadiyah 2 Gresik start their day at 7 a.m. They wear neat uniforms and greet their teachers politely.

Every morning, they pray together before the lesson begins. The teachers guide the students with discipline and motivation.

During the break time, the students eat in the canteen and talk with their friends. Some students read books in the library. Others practice their skills in the workshop.

The students respect their teachers and follow the school rules. They study hard to achieve their dreams.

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📘 Explanation: Simple Present Tense

✅ Function

Simple Present Tense is used to:

1. Talk about daily activities

2. Talk about habits

3. State general facts

4. Describe routines

Example from the text:

• Students start their day at 7 a.m.

• They wear neat uniforms.

• The school guides students with discipline.

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📝 Formula

1️⃣ Positive Sentence (+)

Subject + Verb 1 (s/es for he, she, it)

Examples:

• They study hard.

• The student studies hard.

• She wears a uniform.

👉 Remember:

• Add -s / -es for he, she, it.

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2️⃣ Negative Sentence (–)

Subject + do/does + not + Verb 1

Examples:

• They do not (don’t) study late at night.

• He does not (doesn’t) skip school.

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3️⃣ Interrogative Sentence (?)

Do/Does + Subject + Verb 1?

Examples:

• Do they study every day?

• Does he wear a uniform?

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📝 A. Questions About the Reading Text

1. What time do the students start their day?
A. 6 a.m.
B. 7 a.m.
C. 8 a.m.
D. 9 a.m.

2. What do the students do before the lesson begins?
A. Eat in the canteen
B. Go home
C. Pray together
D. Play games

3. Where do some students read books?
A. In the classroom
B. In the workshop
C. In the library
D. In the yard

4. What do the students do in the workshop?
A. Sleep
B. Practice their skills
C. Watch movies
D. Play football

5. Why do the students study hard?
A. To avoid homework
B. To achieve their dreams
C. To leave school early
D. To skip classes

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📝 B. Questions About Simple Present Tense

1. She _____ to school every day.
A. go
B. goes
C. going
D. went

2. They _____ uniforms at school.
A. wears
B. wore
C. wear
D. wearing

3. The teacher _____ the students every morning.
A. guide
B. guided
C. guides
D. guiding

4. He does not _____ late to school.
A. comes
B. came
C. come
D. coming

5. _____ she study English every day?
A. Do
B. Does
C. Did
D. Is

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📘 Time Expressions in Simple Past Tense

(Keterangan Waktu dalam Simple Past Tense)

🌟 Introduction

Simple Past Tense digunakan untuk menyatakan kejadian yang sudah selesai di masa lampau.

Agar kalimatnya jelas, kita biasanya menambahkan time expressions (keterangan waktu) yang menunjukkan bahwa peristiwa itu terjadi di masa lalu.

Contoh:

• Arif planted trees last week.

• He talked to the village leader yesterday.

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🕒 Common Time Expressions in Simple Past

Berikut keterangan waktu yang sering digunakan:

1️⃣ Yesterday (Kemarin)

• I visited my grandmother yesterday.

• Arif saw the problem yesterday.

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2️⃣ Last + Time

Digunakan untuk waktu yang sudah lewat.

Expression	Meaning
last night	tadi malam
last week	minggu lalu
last month	bulan lalu
last year	tahun lalu

Contoh:

• The villagers planted trees last week.

• We had a meeting last night.

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3️⃣ … Ago (yang lalu)

Digunakan untuk menyatakan berapa lama waktu yang lalu.

Expression	Meaning
two days ago	dua hari lalu
a week ago	seminggu lalu
a year ago	setahun lalu

Contoh:

• Arif talked to the leader two days ago.

• They started the program a month ago.

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4️⃣ In + Past Year

Digunakan untuk menyebutkan tahun tertentu.

Contoh:

• The program started in 2023.

• He moved to the village in 2020.

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5️⃣ Once upon a time

Biasanya digunakan dalam narrative text (cerita).

Contoh:

• Once upon a time, there was a brave boy.

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📝 Position in the Sentence

Biasanya keterangan waktu diletakkan:

🔹 Di akhir kalimat (paling umum)

• Arif planted trees last week.

🔹 Di awal kalimat (untuk penekanan)

• Yesterday, Arif planted trees.

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⚠ Important Note

Jika sudah ada keterangan waktu lampau (yesterday, last week, ago, dll.), maka verb harus menggunakan Verb 2.

❌ Arif plant trees yesterday.
✅ Arif planted trees yesterday.

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📝 Practice Exercise

Choose the correct answer!

1. Arif visited the forest _____ .
A. tomorrow
B. next week
C. yesterday
D. now

2. They planted trees _____ .
A. two days ago
B. next year
C. every day
D. tonight

3. We had a meeting _____ night.
A. next
B. last
C. tomorrow
D. this

4. The program started _____ 2022.
A. at
B. on
C. in
D. to

5. _____, there was a beautiful forest in the village.
A. Tomorrow
B. Next week
C. Once upon a time
D. Every day

The Simple Past Tense in Narrative Text

 

📘 Simple Past Tense

🌟 Introduction

In the story “The Boy Who Saved the Forest”, we can see that most sentences use the Simple Past Tense.

Simple Past Tense is used to talk about activities or events that happened in the past. The time of the action is finished (yesterday, last week, last year, once upon a time, etc.).

📖 Function of Simple Past Tense

Simple Past Tense is used to:

1. Talk about events in the past

2. Tell a story (narrative text)

3. Describe past experiences

Example from the story:

• Arif lived near a small forest.

• He saw some people cutting trees.

• He talked to the village leader.

• The villagers planted new trees.

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📝 Formula of Simple Past Tense

1️⃣ Positive Sentence (+)

Subject + Verb 2 + Object

Example:

• Arif lived in the village.

• The villagers planted new trees.

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2️⃣ Negative Sentence (–)

Subject + did not (didn’t) + Verb 1

Example:

• Arif did not ignore the problem.

• The villagers did not continue cutting trees.

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3️⃣ Interrogative Sentence (?)

Did + Subject + Verb 1?

Example:

• Did Arif talk to the leader?

• Did the villagers plant new trees?

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📚 Regular and Irregular Verbs

🔹 Regular Verbs (add -ed)

Verb 1	Verb 2
Plant	Planted
Talk	Talked
Work	Worked
Help	Helped

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🔹 Irregular Verbs (change form)

Verb 1	Verb 2
See	Saw
Go	Went
Feel	Felt
Live	Lived

(Note: Live is regular because it adds -d.)

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📝 Practice Questions

A. Choose the correct answer!

1. Arif _____ near the forest.
A. live
B. lives
C. lived
D. living

2. The villagers _____ new trees last week.
A. plant
B. planted
C. planting
D. plants

3. Arif _____ some people cutting trees.
A. see
B. saw
C. sees
D. seeing

4. The villagers did not _____ the trees again.
A. cut
B. cutted
C. cuts
D. cutting

5. _____ Arif talk to the village leader?
A. Do
B. Does
C. Did
D. Doing