Tampilkan postingan dengan label materi kelas XII. Tampilkan semua postingan
Tampilkan postingan dengan label materi kelas XII. Tampilkan semua postingan

Kamis, 31 Juli 2025

Simple Past Tense & Narrative Texts

 




🔹 Introduction: 


Why Simple Past Tense Is Important in Narrative Texts

In English grammar, Simple Past Tense plays a crucial role in writing and understanding narrative texts


Narrative texts are used to tell stories, recount past experiences, or describe historical events. Because these events happened in the past, we use the simple past tense to express them clearly and accurately.


Example from a narrative:

One day, the boy went into the forest and found a strange bird.

In this example, "went" and "found" are in the simple past tense, showing that the actions happened in the past and are now completed.


📚 Basic Grammar: Simple Past Tense


1. Function

The simple past tense is used to:

  • Express completed actions in the past.

  • Tell a sequence of events in a story.

  • Report facts or situations that no longer exist.


2. Pola Kalimat (Sentence Patterns)


Kalimat Positif (Affirmative)

S + Verb 2 (past form) + O

SubjectVerb 2Object
Ivisitedmy grandmother yesterday.
Sheplayedthe piano last night.

Note: Verb 2 bisa berupa regular verb (tambahkan –ed), atau irregular verb (bentuk berbeda).

 

Kalimat Negatif (Negative)

S + did not (didn’t) + Verb 1

SubjectAuxiliaryVerb 1Object
Hedidn’tgoto school yesterday.
Theydidn’teatthe cake.

Gunakan Verb 1 (bentuk dasar) setelah didn't.

 

Kalimat Tanya (Interrogative)

Did + S + Verb 1 + O?


QuestionAnswer
Did you watch the movie?Yes, I did. / No, I didn’t.
Did she call you last night?Yes, she did. / No, she didn’t.

🔹 3. Contoh Kata Kerja

Base VerbPast Tense (V2)Type
walkwalkedregular
studystudiedregular
gowentirregular
eatateirregular
buyboughtirregular


🔹 4. Contoh Kalimat Lengkap

  • ✅ I visited Bali last year.

  • ❌ She didn’t eat breakfast this morning.

  • Did they watch the football match last night?



🔹 5. Keterangan Waktu Umum (Time Expressions)

  • Yesterday

  • Last night / last week / last year

  • Two days ago

  • In 2019

  • When I was a child



📝 Latihan Singkat


A. Ubah kalimat berikut ke bentuk negatif dan tanya:

  1. He studied English last night.
    → Negatif: _______________________
    → Tanya: _______________________

  2. They went to the zoo yesterday.
    → Negatif: _______________________
    → Tanya: _______________________


3. Regular vs Irregular Verbs


4. Common Time Expressions

  • yesterday

  • last night / week / month / year

  • two days ago

  • in 2020


Examples:

  • I watched a movie last night.

  • She met him two years ago.

 


🎨 Vocabulary Commonly Used in Narrative Texts (Simple Past Tense)


Here is a table of vocabulary often used in narrative texts written in the simple past tense:

Base VerbPast FormMeaning (Indonesia)
gowentpergi
seesawmelihat
findfoundmenemukan
taketookmengambil
comecamedatang
runranberlari
telltoldmenceritakan
givegavememberi
saysaidberkata
thinkthoughtberpikir



🎮 Narrative Example Using Simple Past Tense


Once upon a time, there was a poor farmer who lived with his son. One day, they found a magic lamp in the garden. When they rubbed it, a genie appeared and offered them three wishes. They asked for food, money, and happiness. The genie granted their wishes, and they lived happily ever after.

 


💼 Summary:


  • The Simple Past Tense is essential for telling stories and recounting past events.

  • It is used heavily in narrative texts, where events are presented in sequence.

  • Mastering regular and irregular verb forms will help you write better past-tense stories.

Senin, 19 Mei 2025

Getting A Job for Fresh Graduate

 


1. What is a Job Vacancy?

A job vacancy is an announcement that a company or organization needs a new employee. It gives information about a job that is available. People who are looking for work can read the job vacancy to know the job details and how to apply.

For fresh graduates, a job vacancy is not just a job announcement—it’s a gateway to their first professional opportunity. By understanding a job vacancy, fresh graduates can:

  1. Identify the right job that matches their skills, interests, and educational background.

  2. Understand employer expectations, such as required qualifications, skills, and work responsibilities.

  3. Tailor their application, including CV and cover letter, based on what the company is looking for.

  4. Avoid mistakes, such as applying for jobs they are not qualified for or misreading key requirements.

  5. Make better career decisions, because a job vacancy often gives clues about company culture, location, and growth potential.

In short, reading and understanding a job vacancy carefully helps fresh graduates apply smartly, prepare better for interviews, and increase their chances of getting hired.


2. Parts of a Job Vacancy

Here are the common parts of a job vacancy:

  1. Job TitleThe name of the job (e.g., Office Assistant, Sales Staff).

  2. Company NameThe name of the company that offers the job.

  3. Job DescriptionA short explanation of what the employee will do.

  4. QualificationsThe skills or experience needed for the job.

  5. LocationWhere the job is.

  6. SalaryHow much money the employee will earn (sometimes optional).

  7. How to ApplyInstructions to apply for the job (email, phone, or address).

  8. DeadlineThe last date to send an application.


Examples of Job Vacancy











Jumat, 14 Februari 2025

How to Handle A Complain From Customer

 


Situation :

You are a customer service representative at a company. Create a conversation in English between you and a customer who is unhappy with the quality of a travelling bag they received. The customer wants to speak directly with your manager, Mr. Deva. 


The customer is complaining because the travelling bag they received does not match the description on your company’s website. However, at the time of the conversation, Mr. Deva is not available. 


You need to handle the customer professionally. You should offer a temporary solution and record all necessary information so that Mr. Deva can contact the customer as soon as he returns to the office.


Conversation :



Customer Service Conversation

Customer Service : Hello, thank you for calling [Company Name]. My name is [Your Name] from the customer service team. How can I assist you today?

Customer : Hello, I’m very disappointed with the traveling bag I received. It doesn’t match the description on your website. I want to speak to Mr. Deva right now.

Customer Service : I’m very sorry to hear that, Mr. Smith. I understand how frustrating this must be. Unfortunately, Mr. Deva is not in the office at the moment, but I’m here to help. I can take down all the details and make sure he contacts you as soon as he returns.

Customer : The website said the bag would have a large main compartment and waterproof material, but the one I received is much smaller and not waterproof.

Customer Service : I understand, Mr. Smith. So, the bag you received is smaller than described and doesn’t have the waterproof feature, correct?

Customer : Yes, that’s right.

Customer Service : Thank you for clarifying. I’ll make a note of this. We can offer two options while waiting for Mr. Deva to contact you: we can arrange a return and exchange for the correct bag, or we can offer a refund. Which option would you prefer?

Customer : I want to exchange it for the correct bag.

Customer Service : Understood, Mr. Smith. I’ll arrange the exchange as soon as possible. May I have your order number and contact information so Mr. Deva can follow up with you directly?

Customer : My order number is XYZ6789, and my phone number is 555-987-6543.

Customer Service : Thank you, Mr. Smith. I’ve noted everything, and I’ll ensure Mr. Deva contacts you as soon as he’s back. Is there anything else I can assist you with today?

Customer : No, that’s all for now.

Customer Service : Thank you for your patience, Mr. Smith. We’ll do our best to resolve this issue quickly. Have a great day!

Customer : Thank you. Goodbye.

Customer Service: Goodbye, Mr. Smith.


How To Handle A Complain on the Phone

 


Penjelasan tentang Menangani Komplain Pelanggan di Perusahaan

Menangani komplain pelanggan dengan baik sangat penting untuk menjaga reputasi perusahaan dan meningkatkan kepuasan pelanggan. Berikut adalah langkah-langkah yang bisa dilakukan:

  1. Mendengarkan dengan Aktif
    Biarkan pelanggan menjelaskan masalahnya tanpa interupsi dan tunjukkan bahwa Anda memahami keluhan mereka.

  2. Meminta Maaf dan Menunjukkan Empati
    Tunjukkan empati dengan kalimat yang menunjukkan bahwa Anda peduli dengan masalah yang dihadapi pelanggan.

  3. Mengklarifikasi Masalah
    Tanyakan pertanyaan untuk memastikan Anda memahami keluhan dengan jelas.

  4. Memberikan Solusi
    Sampaikan solusi atau tindakan yang akan diambil untuk menangani masalah tersebut.

  5. Menyampaikan Tindak Lanjut
    Jika masalah memerlukan waktu untuk diselesaikan, pastikan pelanggan tahu kapan dan bagaimana mereka akan mendapatkan kabar.

  6. Berterima Kasih
    Ucapkan terima kasih kepada pelanggan atas kesabarannya dan untuk memberi tahu perusahaan tentang masalah tersebut.


Contoh Ungkapan dalam Bahasa Inggris

1. Mendengarkan dan Meminta Maaf

  • “I’m sorry to hear that you had this experience.”
  • “I apologize for the inconvenience this has caused you.”
  • “I understand how frustrating this must be for you.”

2. Mengklarifikasi Masalah

  • “Could you please explain the issue in more detail?”
  • “Can you confirm when this issue started?”
  • “May I ask for the product number or order number to check the details?”

3. Menawarkan Solusi

  • “We can offer you an exchange or a full refund. Which option would you prefer?”
  • “I will escalate this issue to our manager immediately.”
  • “I’ll arrange for a replacement to be sent to you as soon as possible.”

4. Memberikan Kepastian Tindak Lanjut

  • “I will personally follow up on this and get back to you by [date or time].”
  • “Mr. [Manager’s Name] will contact you as soon as he is available.”

5. Berterima Kasih dan Mengakhiri dengan Sopan

  • “Thank you for bringing this to our attention. We’ll do our best to resolve it quickly.”
  • “We appreciate your patience and understanding.”
  • “Thank you for giving us the opportunity to make this right.”


Contoh Percakapan Menangani Komplain Pelanggan


Customer Service : Hello, thank you for calling [Company Name]. This is [Your Name] speaking. How may I assist you today?

Customer (Mr. Brown): Hi, I’m very disappointed with the laptop I received. It’s not as described on your website.

Customer Service (You): I’m sorry to hear that, Mr. Brown. I completely understand how frustrating this must be. Could you please tell me more about the issue?

Customer (Mr. Brown): The website said the laptop has 16GB of RAM, but the one I got only has 8GB.

Customer Service (You): Thank you for letting me know. May I have your order number so I can check our records?

Customer (Mr. Brown): Sure, it’s XYZ3210

Customer Service (You): Thank you. I’ll arrange an exchange for the correct product right away. We’ll send the replacement to you within 3 business days. Is that acceptable?

Customer (Mr. Brown): Yes, that’s fine.

Customer Service (You): I’ll also follow up with you to make sure the replacement arrives in good condition. Is there anything else I can help you with today?

Customer (Mr. Brown): No, that’s all. Thank you.

Customer Service (You): Thank you for your patience, Mr. Brown. We appreciate you bringing this to our attention. Have a great day!

Customer (Mr. Brown): Thank you. Goodbye.

How to Handle A Telephone Call (Part 1)

 


Penjelasan tentang Menerima Telepon di Perusahaan


Saat menerima telepon di perusahaan, penting untuk bersikap profesional, sopan, dan ramah. Anda juga harus memastikan bahwa Anda memahami kebutuhan penelepon dan memberikan bantuan dengan cepat. Berikut adalah beberapa langkah yang umum dilakukan:

  1. Salam dan Perkenalan
    Ucapkan salam dan perkenalkan diri serta nama perusahaan.

  2. Menanyakan Tujuan Telepon
    Tanyakan bagaimana Anda bisa membantu.

  3. Menanggapi Permintaan
    Jika bisa membantu langsung, berikan jawaban atau solusi. Jika tidak, catat informasi dan sampaikan kepada pihak terkait.

  4. Mengakhiri Telepon
    Ucapkan terima kasih dan selamat tinggal dengan sopan.


Contoh Ungkapan dalam Bahasa Inggris


1. Menyapa dan Memperkenalkan Diri

  • “Good morning, thank you for calling PT. Angkasa Pura. This is Tika, how may I assist you?”
  • “Hello, you’ve reached PT. Angkasa Pura. My name is Tika. How can I help you today?”

2. Menanyakan Tujuan Telepon

  • “How may I assist you today?”
  • “What can I do for you?”
  • “How can I be of help today?”

3. Menanggapi Permintaan

  • “Let me check that for you.”
  • “I will transfer you to the relevant department.”
  • “I’m sorry to hear that. Let me take down the details and pass them to the person in charge.”
  • “Unfortunately, Mr. [Name] is not available at the moment. Would you like to leave a message?”

4. Memastikan Informasi

  • “Could you please confirm your order number?”
  • “May I have your phone number so we can follow up with you?”

5. Mengakhiri Telepon

  • “Thank you for calling [Company Name]. Have a great day!”
  • “We appreciate your call. Goodbye!”
  • “Thank you for your patience. We’ll get back to you as soon as possible.”


Contoh Percakapan Menerima Telepon


Customer Service: Good morning, thank you for calling ABC Electronics. This is Sarah speaking. How may I help you?

Customer: Hi, I have a question about my recent order.

Customer Service: I’d be happy to help. May I have your order number, please?

Customer: Sure, it’s BC123.

Customer Service: Thank you. I’ll check it right now. Please hold for a moment.

[After checking]

Customer Service: I see that your order is scheduled for delivery tomorrow. Is there anything else I can help you with?

Customer: No, that’s all. Thank you.

Customer Service: Thank you for calling ABC Electronics. Have a great day!


Look at the video conversation below :


Exercise :

Answer these following questions based on the youtube video:
  1. What was the initial reason for Ken Jones calling ABC Company, specifically wanting to speak to Mr. Smith?
  2. What is the opening greeting Emily uses when she answers the phone at ABC Company?
  3. After taking the message from Ken Jones, what two actions did Emily take to ensure Mr. Smith received it?
  4. What phrase did Emily use to ask Ken Jones for his contact number?
  5. According to Ken Jones, what word did he use to describe the urgency of his call?



Kamis, 23 Januari 2025

Download Sekarang Juga, 300 Kosakata Yang Bisa Bikin Kamu Jago Bahasa Inggris



Menguasai bahasa Inggris, terutama dalam berbicara, membutuhkan pondasi yang kuat berupa kosakata dasar. Kosakata adalah kunci untuk memahami dan menyampaikan ide dengan jelas. Dalam percakapan sehari-hari, ada sejumlah kata yang sering digunakan dan menjadi elemen penting untuk berbicara dengan lancar.


Artikel ini menyajikan daftar kosakata bahasa Inggris yang harus dihafalkan untuk membantu Anda berbicara dengan lebih percaya diri. Mulai dari kata kerja, kata benda di sekitar, kata sifat, hingga kata ganti orang, semuanya dirancang untuk mempermudah Anda meningkatkan keterampilan komunikasi. 


Yuk, simak daftar lengkapnya dan mulai langkah awal Anda menuju kefasihan berbahasa Inggris! 😊


DOWNLOAD DISINI

DOWNLOAD DISINI

DOWNLOAD DISINI



Tips Menggunakan E-Book "300 Kosakata yang Membuatmu Mahir Bahasa Inggris"

Setelah mendapatkan e-book ini, kamu punya alat yang pas untuk mulai memperkaya kosakata bahasa Inggrismu. Biar tujuanmu untuk mahir berbicara bahasa Inggris tercapai, coba deh ikuti beberapa tips ini:

  1. Belajar Pelan-Pelan
    Nggak usah buru-buru menghafal semua kosakata sekaligus. Fokus aja ke 10–15 kata per hari. Ulang-ulang terus setiap pagi dan sore biar makin nempel di kepala.

  2. Pakai dalam Kalimat
    Jangan cuma hafalin kata-kata doang, tapi coba pakai dalam kalimat. Misalnya, kalau lagi belajar kata "Eat" (makan), bikin kalimat kayak, "I eat lunch at 12 o'clock."

  3. Praktikkan Langsung
    Gunakan kosakata yang udah kamu pelajari dalam percakapan sehari-hari. Kalau nggak ada teman buat latihan, coba ngomong sendiri di depan cermin atau rekam suara kamu.

  4. Gabungkan dengan Aktivitas Seru
    Biar makin seru, coba gunakan kosakata pas nonton film, dengar lagu, atau main game dalam bahasa Inggris. Misalnya, cari kata dari daftar e-book pas nonton film favoritmu.

  5. Bikin Flashcards
    Tulis tiap kosakata di satu sisi kartu dan artinya di sisi lain. Pakai flashcards ini buat latihan sendiri atau ajak teman buat bantu ngecek hafalan kamu.

  6. Ulangi Secara Rutin
    Kosakata yang udah kamu hafalin perlu diulang terus biar nggak gampang lupa. Luangin waktu buat nge-review kata-kata yang udah dipelajari, terutama yang jarang kamu pakai.

  7. Praktik di Dunia Nyata
    Coba cari teman, tutor, atau komunitas belajar bahasa Inggris buat latihan ngomong pake kosakata dari e-book ini. Semakin sering kamu latihan, makin pede deh ngomongnya.

Dengan rutin latihan dan pakai cara yang tepat, e-book ini bakal jadi senjata andalan buat bikin kamu jago ngomong bahasa Inggris. Yuk semangat, kamu pasti bisa! ✨



Rabu, 22 Januari 2025

Job Vacancy Junior Secretary for SMK Fresh Graduates



We’re Hiring! Junior Secretary Position Open

Are you a fresh graduate looking for your first job in office management? Join us as a Junior Secretary and grow your career with our team!

Job Title: Junior Secretary

  • Location: Mojokerto
  • Type: Full-time

What You’ll Do

  • Help schedule meetings and appointments.
  • Write and reply to emails and letters.
  • Keep office files and documents organized.
  • Support the team with daily office tasks.

What We’re Looking For

  • Fresh graduate from SMK in Office Management.
  • Can use Microsoft Word, Excel, and PowerPoint.
  • Good at organizing and managing time.
  • Can communicate clearly in writing and speaking.
  • Friendly, professional, and willing to learn.

What We Offer

  • Monthly salary with bonuses.
  • Health benefits and other employee perks.
  • Training and chances to grow your skills.
  • A positive and supportive work environment.

How to Apply

  • Deadline: February 30, 2025
  • Send your application to: HR Team PT. Mayora Citra Utami
  • Email: citrautami@jmail.com
  • Subject Line: Junior Secretary Application

Don’t miss this chance to start your career with us. Apply today!

========================================================


Comprehension Questions About the Job Vacancy

  1. What is the main responsibility of a Junior Secretary in this job position?
    A. Organizing meetings and appointments
    B. Preparing financial reports
    C. Supervising staff
    D. Developing new office policies

  2. What qualification is required for this job?
    A. Bachelor’s degree in Management
    B. SMK graduate in Office Management
    C. Diploma in Computer Science
    D. High School graduate with experience

  3. Which of the following skills is necessary for the Junior Secretary position?
    A. Advanced programming skills
    B. Knowledge of marketing strategies
    C. Ability to use Microsoft Word, Excel, and PowerPoint
    D. Expertise in graphic design

  4. What benefits will the employee receive in this position?
    A. Free housing and transportation
    B. Health benefits and training opportunities
    C. International travel allowance
    D. Paid family vacations

  5. Where should applicants send their job applications, and what should they include in the subject line?
    A. Send to the HR Team, subject line: Application for Manager Position
    B. Send to the HR Team, subject line: Junior Secretary Application
    C. Send to the Marketing Team, subject line: Job Vacancy Application
    D. Send to the IT Department, subject line: Office Management Position

Job Vacancy for Fresh Graduate of SMK Desain Komunikasi Visual


Position
: Creative Graphic Designer

Company: BrightIdeas Media
Location: Yogyakarta

About Us

BrightIdeas Media is a creative agency specializing in branding, digital marketing, and design solutions. We believe in empowering fresh talent to bring innovative ideas to life.


What We’re Looking For:

  • Fresh graduates from Visual Communication Design Vocational School

  • Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro)

  • Strong creative vision and attention to detail

  • Excellent teamwork and communication skills

  • A portfolio showcasing your best work


What We Offer:
  • Competitive salary and performance bonuses

  • Opportunities to work on exciting projects

  • Fun and collaborative work culture

  • Skill development workshops and training

How to Apply
Send your CV and portfolio to careers@brightideasmedia.com. Don’t forget to tell us why you’re the perfect fit!


Application Deadline: February 18, 2025

==============================================================

  • What qualifications are required for the Creative Graphic Designer position at BrightIdeas Media?
  • Which design software should candidates be proficient in for this role?
  • What benefits does BrightIdeas Media offer to its employees?
  • What documents are required for the application, and where should they be sent?
  • What is the application deadline for this position?